Privacy Policy

Who we are

Welcome to Bharat Kesar Company. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website www.bharatkesarcompany.com and purchase our products, including saffron, dry fruits, and shilajit.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, billing address, and payment information (e.g., credit card details).
• Account Information: Username, password, and other details you provide when creating an account.
• Order Information: Details of the products you purchase, order history, and preferences.
• Technical Information: IP address, browser type, device information, operating system, and browsing behavior (e.g., pages visited, time spent on the site).
• Cookies and Tracking Data: We use cookies and similar technologies to enhance your experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping and payment processing.
• Customer Support: To respond to your inquiries, requests, and complaints.
• Account Management: To manage your account and provide personalized services.
• Marketing: To send you promotional offers, newsletters, and updates about our products (only with your consent).
• Improvements: To analyze website usage and improve our products, services, and user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website, processing payments, shipping orders, and providing customer support.
• Legal Authorities: When required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission.
• Regular security audits and monitoring.
• Restricted access to personal information.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
• Data Portability: Request a transfer of your data to another service provider.

To exercise these rights, please contact us at support@bharatkesarco.com

8. Changes to This Privacy Policy

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Bharat Kesar Company
Email: support@bharatkesarco.com
Phone:
Address: Namblabal, Pampore, J&K, IN

Thank you for trusting us with your personal information. We value your privacy and are committed to providing you with a secure and enjoyable shopping experience.