Shipping Policy

Overview

Thank you for choosing “Bharat Kesar Company” for your online shopping needs. We are committed to delivering your orders of premium products in a timely and efficient manner. This Shipping Policy outlines the details of our shipping process, including delivery times, shipping methods, and related information. Please review this policy carefully to understand how we handle your orders.

1. Shipping Locations

We currently ship across India only. please contact us at support@bharatkesarco.com to inquire about availability.

2. Processing Time

• Order Processing: All orders are processed within 7-8 business days (excluding weekends and holidays) after payment is confirmed.
• Custom Orders: If your order requires special handling or customization, processing may take additional time. We will notify you of any delays.

3. Shipping Methods and Delivery Times

We offer the following shipping options:

• Standard Shipping:
  • Estimated Delivery Time: 5-10 business days
  • Cost: ____
• Expedited Shipping:
  • Estimated Delivery Time: 2-5 business days
  • Cost: ____
• International Shipping:
  • Estimated Delivery Time: 7-15 business days
  • Cost: ____

Note: Delivery times are estimates and may vary depending on your location, shipping carrier, and unforeseen circumstances such as weather or customs delays.

4. Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order, the shipping method selected, and your location. We may offer free shipping promotions for orders over a certain amount. Please check our website or promotional emails for current offers.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. If you do not receive this email, please check your spam folder or contact us at support@bharatkesarco.com

6. Shipping Address

Please ensure that your shipping address is accurate and complete at the time of checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses. If you need to update your shipping address after placing an order, contact us immediately at support@bharatkesarco.com. Changes may not be possible if the order has already been processed or shipped.

8. Damaged or Lost Packages

• Damaged Packages: If your package arrives damaged, please contact us immediately at support@bharatkesarco.com with photos of the damaged package and its contents. We will work with the shipping carrier to resolve the issue and provide a replacement or refund as appropriate.
• Lost Packages: If your package does not arrive within the estimated delivery time, please contact us. We will initiate an investigation with the shipping carrier and keep you updated on the status.

9. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:

Bharat Kesar Company
Email: support@bharatkesarco.com
Phone: 325555522
Address: Namblabal, Pampore, J&K, IN